Kayako

MARCH 21, 2022

Relative to price or product-related issues, a customer is four times more likely to switch to a competitor for service-related problems than price or product-related. One stark example is in many healthcare brands where the marketing to enroll customers is professional, empathetic, and engaging. Kayako’s Single View. Is it worth it?

Customer Service 117

Customer Service Metrics Surveys Healthcare 117

aircall

JUNE 25, 2021

Employees will spend less time trying to get a hold of each other, achieving business goals in a more timely manner. Improves Time Management. Operations management also improves time management across the company. Your operations manager or COO might have similar concerns.

Management 62

Management Education Call Center virtual call center 62

Integrity Solutions

JUNE 29, 2018

Around $117 billion in healthcare costs are associated with inadequate physical activity. Sales managers have a stressful job. Is it really, deep-down, a time-management or a confidence issue? About 45% of adults are not sufficiently active to achieve any health benefits. But this isn’t an article about exercise.

Sales 43

Sales Management Coaching Morale 43

SmartKarrot

NOVEMBER 2, 2020

Survey your customers frequently to measure customer satisfaction and handle all shortcomings that the customers raise. Chioma Iwunze, Marketer and Writer, Time Doctor. Chioma Iwunze, a writer and marketer at Time Doctor writes about productivity, time management, and customer satisfaction.

Customer retention 21

Customer retention Consulting Consulting Marketing 21