Appriss Tackles the World’s Toughest Problems Upgrading to Cloud Contact Center Technology
NICE inContact
JANUARY 23, 2019
Founded in 1994, Appriss is a data analytics company built on a core belief: Technology can and should be doing good for society. Accurate staffing was impossible, as was keeping service levels high. Schedules were done weekly—by hand—in Excel. The old system also lacked efficiency. Read about their amazing results.
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