NobelBiz
NOVEMBER 13, 2023
This results in increased customer retention and higher revenue potential. With over 20 years of expertise, Chris explores the role of self-service in reducing churn in contact centers. Dive into the evolution of self-service, onboarding complexities, and effective strategies.
CSM Magazine
FEBRUARY 6, 2024
Oracle’s integrated applications break down data silos, allowing finance and operational teams to collaborate like never before. Moreover, Oracle EPM encourages a frictionless collaboration between finance teams and operational divisions.
NobelBiz
JULY 25, 2023
Risk Management: Safeguarding Brand and Compliance In the sensitive world of customer interactions, one misstep can have reverberating effects: Compliance Monitoring: For industries like finance or healthcare, certain regulations dictate how interactions should be handled.
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