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Ten Examples of Client-Facing Roles

CSM Magazine

Training Coordinator Training coordinators typically oversee training programs that can include anything from employee onboarding sessions and ongoing education initiatives (safety certification classes or quality control seminars etc.)

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Reasons Why A 24/7 Call Center May Be Right For Your Business

TeleDirect

Just some of the customer service demands today include: Round-the-clock feedback. When your customers feel the need to comment or provide feedback – which can be anytime – your 24/7 call center should have the inbound capacity to handle this communication, along with practical outbound solutions in place to effectively manage your brand.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

To spur critical thinking about customer feedback and customer service, Martha leads nationally recognized conference sessions and workshops. Myra Golden is the founder of Myra Golden Seminars, LLC. LinkedIn: Myra Bryant Golden – Customer Experience Designer – Myra Golden Seminars, LLC.