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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Many AWS customers align to industry standard frameworks, such as the NIST Cybersecurity Framework. Also consider using Amazon Security Lake to automatically centralize security data from AWS environments, SaaS providers, on premises, and cloud sources into a purpose-built data lake stored in your account.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). If all these points mentioned above are practiced, the contact center will have a great track record with their clients and agents alike. Bill Dettering.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. Additionally, SaaS providers need scalable and cost-effective ways to serve hundreds of models to their customers.