AWS Machine Learning

SEPTEMBER 22, 2022

With Targeted Sentiment, you can identify groups of mentions (co-reference groups) corresponding to a single real-world entity or attribute, provide the sentiment associated with each entity mention, and offer the classification of the real-world entity based on a pre-determined list of entities.

APIs 67

APIs Contact Center Feedback Analytics 67

AWS Machine Learning

SEPTEMBER 6, 2023

The following is a sample code to fine-tune the Llama 2 7B on your dataset: import os import boto3 from sagemaker.session import Session from sagemaker.jumpstart.estimator import JumpStartEstimator # To fine-tune the 13B/70B model, please change model_id to `meta-textgeneration-llama-2-13b`/`meta-textgeneration-llama-2-70b`.

Advertising 100

Advertising Coaching Benchmark Education 100

Liveops

JANUARY 25, 2019

To help organizations navigate the big, wide world of CX technology, we’ve assembled a massive list of top products and tools for customer service, communication, behavior tracking, insights, and more. Create guides and walkthroughs to show off your products, train your customers, answer frequently asked questions, and more.

Technology 82

Technology Customer Experience Journey mapping Enterprise 82

JustCall

APRIL 5, 2022

Voicemail Drop is a VoIP feature that allows you to record or select a voice message from pre-recorded messages and then drop it in your contacts’ voicemail with a single click. SMS automation is a feature of cloud phone systems that allows business owners to send automated texts to customers based on pre-defined events.

voip 52

voip CRM Interactive Voice Response Sales 52