JivoChat

APRIL 28, 2021

When a customer takes the time to research, it can help them feel more educated and confident with purchasing decisions. Chatbots are artificial intelligence (AI) applications that can integrate with your webpage to communicate with customers and provide support services. Source: Freshdesk. Chatbot support. Source: JivoChat.

Customer Service 59

Customer Service Customer Experience Chatbots Self service 59

Playvox

AUGUST 4, 2022

Companies talk to customers every day via a wide range of channels from customer support, sales, and research interviews to surveys, reviews, and social media. Integrations” vs “Zapier Integration request”. Taking the SaaS example again, a typical breakdown might look like this: Third-Level Tags. Second-Level Tags.

Feedback 52

Feedback SaaS Surveys Education 52

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. The SaaS company is responsible for maintaining databases and servers and making sure that users can access the applications from almost all devices.

SaaS 11

SaaS Finance CRM Analytics 11