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Six tips for scaling your sales and service team

Vonage

Are employees on-board and fully educated about the benefits of a scalable workplace? Similar to how automated robotic processes made the production of cars more scalable, automatic processes in sales and customer service can improve your efficiency dramatically. Is it sales or stalking? Is it sales or stalking?

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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

Ben M Roberts is the Head of Marketing for a SaaS startup called Talkative. Educating on self-service results in a better customer experience. In our industry, this would include student enrollment data being shared from higher education partners (colleges and universities). Ben M Roberts @Roberts_Ben_M. Jane Goodayle @PCIPAL.