May, 2010

article thumbnail

New Educational Podcast & Videos on Analog to IP Migration

Customer Interactions

'As a result of your feedback on my recent podcast on "Migrating from Analog to IP Video," I decided to also create some educational videos to convey the story in a more visual way, first from a purely educational perspective, and second, to focus on NICE-based solutions. My two part educational video series gives you a primer on migrating from analog to IP video (Part 1) and shows you how NICE can help (Part 2).

article thumbnail

What does Next Generation 9-1-1 mean for you?

Customer Interactions

'What does Next Generation 9-1-1 mean for you? The answer to this question depends on your perspective. In this blog I want to talk about my perspective on Next Generation 9-1-1 (NG9-1-1) as a resident of the US. As a resident, my interest is in getting better service from 9-1-1 and paying the lowest amount of money for this service. Can NG9-1-1 deliver on that?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What’s in a Name?

Customer Interactions

'I’m an engineer, and by nature very literal, so it really tweaks me the wrong way when things are misnamed. Naming something defines it, puts it into context, and gives it a shape and form in reality. And for me, nothing is more of a misnomer in our industry than the term ‘virtual’ matrix. You’re probably familiar with the analog matrix.

article thumbnail

IP Migration Seminars at PSA-TEC

Customer Interactions

'If you’re going to PSA-TEC 2010 ([link] and want to learn about transitioning from analog to IP, please feel free to register and drop in on my three 90-minute sessions. The first is for more technical-oriented people who would like an objective view of what transitioning from analog to IP means, and the design options (and pitfalls) that are out there.

article thumbnail

Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

article thumbnail

Swapping DVRs for encoders and NVRs

Customer Interactions

'Most of us involved in video security are somewhere in the transition from analog (DVRs) to IP (NVRs). Existing installations with internal-storage DVRs begging for retirement are migrating to multi-channel encoders recording on off-the-shelf NVR PC servers and RAID storage. At the simplest level this delivers more viewing options of better video, which can be recorded for longer, on storage that is much less likely to fail and lose all your video.