How to Calculate the ROI of Customer Experience
GetFeedback
OCTOBER 9, 2010
Prove the ROI of customer experience with our step-by-step process.
GetFeedback
OCTOBER 9, 2010
Prove the ROI of customer experience with our step-by-step process.
Customer Interactions
OCTOBER 10, 2010
'NICE Systems (booth #3836), and partners AXIS (#3103), Esri (#441), Infinova (#1447), and Quantum Secure (#1349), are teaming up to bring you an ASIS scavenger hunt. Join the hunt on October 12th for a chance to win some great prizes. Simply visit each booth on 10/12 starting at 9am, pick up the designated items, and bring them to NICE’s booth by 2pm.
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Customer Interactions
OCTOBER 31, 2010
'How situation management systems are evolving and what that means for you. Situation Management and PSIM (Physical Security Information Management) first arrived on the “security scene” a few years ago as a way to deal with a burgeoning number of security sensors/systems (video, access control, etc)., and the resulting challenges of managing this overwhelming amount of information.
Customer Interactions
OCTOBER 22, 2010
'From the London Underground to Hong Kong’s Mass Transit Railway to the New Delhi Metro, travelers are reminded in not so subtle terms to “Mind the Gap.” Anyone who has not minded the gap knows that miss-steps can lead to unpleasant consequences. For security operations, taking that first step toward a new situation management solution brings to mind an interesting parallel.
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Customer Interactions
OCTOBER 26, 2010
'If you’re interested in learning more about airport perimeter protection, here’s an insightful article (Smart Perimeter Protection for Airports) on the PRO security zone website authored by NICE video analytics expert Guy Lorman.
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Customer Interactions
OCTOBER 26, 2010
'This short YouTube video successfully highlights the key turning points for NICE’s new Video Management System, Net 2.0. It explains exactly why it is partner friendly and how we’ve been able to pass down the “DNA” from best practices gained through successful (and massive deployments) to NiceVision Net 2.0 Professional and eXpress which are cost effective and suitable for more modest size projects (anywhere from 16-200 cameras).
Customer Interactions
OCTOBER 2, 2010
'It has been said that cameras are the “eyes” of modern-day video surveillance systems and video analytics the “brain.” Still, for the added intelligence they afford, video analytics deployments, especially outdoor deployments, are not without challenges. Factors such as rain, snow, wind, fog, scene illumination, seasonal changes, and the distance and size of objects you’re trying to identify, all come into play.
Customer Interactions
OCTOBER 6, 2010
'To be showcased at ASIS 2010: details behind NICE’s IP-based video surveillance solution – revved up with new capabilities that are already being rolled out to existing sites. NICE’s R&D has done some serious market analysis and soul-searching to decide what its position should be in the ‘New IP Video World Order.’ The answer is here – in the solution we’ll be showcasing at ASIS 2010.
Customer Interactions
OCTOBER 26, 2010
'From October 31 to November 3, 2010, the first Israel HLS International Conference will be taking place in Tel Aviv at the Dan Panorama Hotel. While it is a first-time event, it has attracted the attention and involvement of participants from all of over the world – Brazil, Italy, Germany, India, Thailand, Mexico, Vietnam, Africa, USA, Poland and others.
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Reports of the death of in-store shopping have been greatly exaggerated. This year’s retail survey found that more than 60 percent of consumers start and end their journey by visiting a store. Retail customers value price above everything, but the importance of other factors varies for different brands. In-store shopping is valued highly by grocery and home improvement customers Technology retail customers place less importance on in-store experiences – for them it only ranks sixth Digital exper
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