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Contact Center AI: How It Can Transform Your CX

Playvox

Some of the most common uses of AI have been game changers: Virtual assistants like Siri guiding us on our way and finding information in an instant Fraud detection from our financial institutions Medical diagnoses and healthcare Contact centers are no exception and stand to gain significant business and operational benefits from AI.

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Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture

CSM Magazine

.” The partnership will ensure the seamless delivery of real-time recorded audio and video conversations captured from the RingCentral platform for organizations in highly regulated industries such as Financial Services and Healthcare. ” About Red Box. . ” About Red Box.

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

We have both the desire and resources to work with our partners across the world to build sustainable and growing businesses to capitalize on the demand from the market, more specifically customers migrating from traditional on-premise solutions to Contact Center as a Service platforms,” adds Rosemary Cormican. “We www.empirix.com.