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Assessing Your Outsourcing Services Maturity

HGS

By Donna Martin, Senior Vice President, HGS Healthcare. In the healthcare market, there is increasing demand for outsourcing services that can bring strategic insights , optimization, and efficiencies to critical operations, particularly among health plans. Healthcare. Assessing Your Outsourcing Services Maturity.

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Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture

CSM Magazine

.” The partnership will ensure the seamless delivery of real-time recorded audio and video conversations captured from the RingCentral platform for organizations in highly regulated industries such as Financial Services and Healthcare. ” About Red Box. . ” About Red Box.

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

We are also actively recruiting a handful of targeted resellers in Europe and working with key strategic value-added partners to onboard them and help build out regional offerings through our local teams,” said Kemmerer. www.empirix.com.

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Contact Center AI: How It Can Transform Your CX

Playvox

Some of the most common uses of AI have been game changers: Virtual assistants like Siri guiding us on our way and finding information in an instant Fraud detection from our financial institutions Medical diagnoses and healthcare Contact centers are no exception and stand to gain significant business and operational benefits from AI.