TechSee
MARCH 7, 2023
Taksina Eammano, EVP & GM Field Service, Salesforce – Taksina is leading the conversation in applying AI and workflow to manage cost and improve field service outcomes while improving customer experience in the SFDC Field Service Customers.
CSM Magazine
FEBRUARY 23, 2021
At a time of uncertainty when consumers need robust support more than ever before, we are witnessing first-hand the cloud transformation of customer services by organisations looking to deliver the next level in customer experience. Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director.
CSM Magazine
AUGUST 26, 2019
Software provider to incorporate industry’s only fully passive anti-spoofing biometric solution to improve customer experience and strengthen security. Through EMAS, IDLive Face is now enabling self-service SIM registration for a major telecommunications service provider.
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