Preview, Progressive and Predictive Dialers. Which One to Choose?
NobelBiz
FEBRUARY 23, 2023
Whether it’s for customer loyalty, collection, surveys or telemarketing, dialing technologies are indispensable tools for any contact center. This means that you need to work upstream to consolidate information you have within your CRM, billing system, or other. However, it is not necessarily optimal in terms of productivity.
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