Remove Contact Center Remove Contact center software Remove Government Remove voip
article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Customer Data is the new currency for contact centers in 2023 and beyond. Beyond adhering to data privacy laws and regulations, contact centers should implement better practices for enforcing customer data security and protection. We will also discuss why customer data privacy and security matter for contact centers.

article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Customer Data is the new currency for contact centers in 2023 and beyond. Beyond adhering to data privacy laws and regulations, contact centers should implement better practices for enforcing customer data security and protection. We will also discuss why customer data privacy and security matter for contact centers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

HoduCC Gartner Digital Markets May 2021

Hodusoft

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. Contact centers that primarily operate via phone interactions should look into best-of-breed solutions.

article thumbnail

HoduSoft strikes new ties and renews old at Call & Contact Center Expo in Las Vegas

Hodusoft

The Call & Contact Center Expo at Las Vegas started with much fanfare, where HoduSoft showcased its innovative unified communications products. The event took place in Las Vegas Convention Center on 16th & 17th March this year. HoduCC- Call and Contact Center Software. HoduPBX- Business Phone System.

article thumbnail

HoduSoft joins GITEX 2021 at Dubai with Tech Giants; exhibits UC products

Hodusoft

The company’s diverse product line includes: HoduCC- Call and Contact Center Software. HoduCC contact center software is an omnichannel software for mapping modern customer’s journey across all the touchpoints- online and offline. HoduBlast- SMS and Voice Broadcast Software.

voip 52
article thumbnail

What Are Some Examples of Unified Communications?

JustCall

CRM Integration UCaaS solutions integrate contact center software with CRM tools to streamline internal and external communication. Improve Team Productivity Inefficiencies in government agencies have repercussions beyond revenue. JustCall JustCall is a great choice for an affordable unified contact center platform.

voip 40