NobelBiz

JUNE 19, 2023

Harnessing the power of real-time monitoring in call centers is like having a crystal ball that reveals customer needs and preferences in the moment, enabling personalized interactions that leave a lasting impression.

Call Center 52

Call Center Coaching Contact Center Metrics 52

Fonolo

MARCH 4, 2020

The CSPN conferences have become known in the GTA for their engaging workshops, inspiring speakers and panels, and intensive networking opportunities. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people. Learn more at ADP.com. About CSPN.

Customer Service 122

Customer Service Metrics Call Center Contact Center 122

Comm100

JUNE 30, 2016

Corporate Strategies by Skillpath provides seminars, workshops, and conferences for those seeking professional development. Established in 1995, Total Success Training offers both open-training courses and on-site training that range from negotiation to time management skills. Cost: $199+. Audience: All levels.

Customer Service 56

Customer Service Banking Education Scripts 56

Fonolo

FEBRUARY 20, 2020

The CSPN conferences have become known in the GTA for their engaging workshops, inspiring speakers and panels, and intensive networking opportunities. HR, Talent, Time Management, Benefits and Payroll. Handpicked related content: 4 Metrics Your Call Center Needs to Track in 2020. Informed by data and designed for people.

Customer Service 67

Customer Service Metrics Call Center Banking 67

ChurnZero

MARCH 1, 2019

At Degreed he is leading a team of Client Success Managers on a mission to inspire transformative learning practices in companies around the world. He has 15 years of experience, having consulted with multiple Fortune 500 companies like Bank of America, PwC, Microsoft, Waste Management, Symantec, Taco Bell, and Standard Chartered.

Accountability 40

Accountability Banking Coaching Consulting 40

Integrity Solutions

MAY 24, 2023

Reading books, attending workshops and listening to experts who share their selling secrets also isn’t going to make them successful. Stakeholders, known and unknown, can range from the C-Suite to frontline management to individual functions like IT and procurement to external consultants.

Sales 52

Sales Coaching Accountability Personalization 52

CrazyCall

APRIL 9, 2019

She’s been helping companies grow for more than 20 years and in the meantime her interactive online training on social selling, time management and other sales topics has been rated top of the country. Her clients rapidly and profitably increase sales by about 30% after working with her. Leading: Does Your Team Know the Difference?

Sales 133

Sales Consulting Consulting Coaching 133