NobelBiz

JULY 25, 2023

According to CMSWIRE – “ Call center analytics can help companies make the changes needed to be successful, respond to customers’ needs, improve customer satisfaction, and grow sales”. Keyword Spotting: Identifies recurrent words or phrases that might indicate common issues, product mentions, or potential sales opportunities.

Analytics 98

Analytics Call Center Scripts Contact center software 98

SmartKarrot

DECEMBER 17, 2021

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Work with the management team to better the sales: customer success transition, and general workflows.

Upselling 19

Upselling Revenue potential Accountability Coaching 19

SmartKarrot

MAY 19, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Client Training (facilitating educational programs) in sales and trading to support knowledge and advocacy of the MediaMath platform. Identifying Sitecore advocates and supporting sales to grow the account (up/cross selling).

Revenue potential 19

Revenue potential Government Consulting Consulting 19

SmartKarrot

MARCH 31, 2021

RevOps addresses the gap between revenue generation and company teams/departments. Revenue operations helps gain traction from sales flywheels. What is Revenue Operations (RevOps)? Revenue Operations (RevOps) is the business process of driving revenue across teams. Sales teams focus on closing deals.

Upselling 10

Upselling Best practices SaaS Revenue potential 10