Callminer

AUGUST 1, 2017

James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. A large portion of his work involves helping people increase their call efficiency, especially since the financial services industry depends so much on outbound prospecting over the phone. “ James Pollard. theadvisorcoach.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

NobelBiz

APRIL 11, 2022

A positive NPS score or greater than 0 is deemed “good,” +50 is “excellent,” and greater than 70 is “exceptional” by industry standards. Listen to Christa Heibel, Founder & CEO of CH Consulting, discuss the topic of Customer Experience vs Customer Service. There’s a big difference between both concepts.

Call Center 52

Call Center Contact Center Telecommunications Cloud contact 52

C Space

OCTOBER 1, 2018

Yet there is another type of unicorn that manages to fly under the radar of industry veneration but which is, in many respects, no less impressive. Senior Consultant at C Space. is a Senior Consultant in C Space’s Boston office and a core member of our global research team. Christina Stahlkopf. Christina Stahlkopf , Ph.D.

Airlines 40

Airlines Wireless Advertising Telecommunications 40