Andrew Mcfarland

SEPTEMBER 23, 2022

They should also be better equipped with sales skills, such as social media and sales for life. They should also be able to consult with prospects to make sure they’re a good fit for their company’s product or service. While AEs have a variety of responsibilities, their role is typically more sales-oriented.

Sales 48

Sales Outbound sales Inbound sales Accountability 48

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Has a journey mapping exercise ever been conducted? Upsell and Cross-sell Revenue Growth. Do they track customer journeys? Build a Team. Churn Rate.

Analytics 93

Analytics Government APIs Metrics 93

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Has a journey mapping exercise ever been conducted? Is your organization already aware of specific pain points and friction in your customers’ journeys?

Analytics 43

Analytics Metrics Government Journey mapping 43