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Scambaiting and Call Center Compliance: An Unlikely Alliance in Consumer Protection

Quality Contact Solutions

Recently, the practice of “scambaiting” has garnered attention, not only as a form of entertainment but also as a unique frontline defense against fraudulent activities that plague call centers and their customers.

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.