Remove Construction Remove Morale Remove Personalization Remove Time management
article thumbnail

Guest Blog: Improve Company Culture By Listening to Your Employees

ShepHyken

Some ideas for fostering the line of communication for your employees are: Focus on personal awareness and understanding. Continually ask questions that allow them to express their unique strengths and their personal goals within the company. Don’t make the corporate brand and the personal brand compete.

article thumbnail

Sales Gamification Software: 6 Benefits + 3 Tools to Consider in 2023

JustCall

This is where sales gamification can turn the table in the sales manager’s favor. Constructive Feedback is Key Ideal for: Sales managers looking to boost their employee’s morale with real-time, constructive feedback The sales landscape can be challenging. That’s not all.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Remote Control: Managing Work at Home Contact Center Agents

Monet Software

Unfortunately, working from home can also have a negative impact on morale and providing an exceptional customer experience. Management and motivational techniques are also required to overcome these new challenges. Early on, however, managers should be especially sensitive to how QM and performance feedback is delivered.

article thumbnail

How to Improve Communications with Field Staff

Jive

Gatekeeping information for no good reason isn’t just counterproductive but can cause low morale. Field crews should also let management know what is going on with them. This includes temporary changes to the team – i.e., specialists taking sick or personal days. Transparency is a two-way street. Text Messages.

article thumbnail

8 Things That Managers Need Help With: Today!

SmartKarrot

Managers can also use technology tools like video conferencing and instant messaging to stay connected with their team members and maintain team morale. Digital Transformation Digital transformation is another challenge that managers are facing today. As business author John C. ” Like what you are reading?

article thumbnail

10+ Must Have Customer Service Skills to Look for in a Live Chat Agent

Comm100

Alternately, try asking them one or two everyday situational questions that will let you know whether that person is patient or not. Do you: (A) Get up and leave (B) Complain to the manager about the situation, or (C) Shrug it off and wait for the food?”. Manages Time Wisely. Ability to Empathize.