JustCall

MAY 1, 2023

Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. Customer Support JustCall JustCall offers dedicated chat and email support options. Currently, JustCall is a voice-only service. 5 Trust Radius 8.2/10

Interactive Voice Response 52

Interactive Voice Response Enterprise Call Logging CRM 52

JustCall

APRIL 3, 2023

RingCentral Overview RingCentral aims to unite all communication methods on a central platform, such as: Phone SMS Fax Messaging Video, etc. It is a reliable and feature-rich communication platform for calls, messages, and contacts. Professional: $99/month Agency: $199/month.

Interactive Voice Response 52

Interactive Voice Response Analytics Enterprise Feedback 52

aircall

APRIL 2, 2021

Sales and support representatives will also need to learn how to use specific cloud phone system features, like: Call transfers. Conference calling. They’ll also need to know how to leverage caller ID, caller history, and other customer details to personalize calls and solve problems. Strong technical support.

voip 62

voip Interactive Voice Response virtual call center CRM 62

JustCall

APRIL 5, 2022

VoIP is much more than just about making and receiving voice calls. The technology brings a plethora of rich features that can empower sales and customer support teams to perform at their peak and enjoy limitless possibilities. VoIP Features for Sales and Customer Support Teams. Conference call.

voip 52

voip CRM Interactive Voice Response Sales 52

JustCall

FEBRUARY 12, 2024

Plus the JusCall interface allows for a lot of customization and control for one person or a team/company. Customer Support via their Chat is great and the knowledge base is very thorough.” – Jeff B., Customer support is very professional and quick. It works well with Pipedrive CRM and integrates easily.

CRM 52

CRM Analytics Abandon Call Coaching 52

CrazyCall

OCTOBER 18, 2019

Moreover, phone software has helpful features that can improve customer experience, such as IVR. It’s important because of the accuracy – one of the principles of good customer service. Implementing software such as IVR will help your reps serve customers more accurately. Social Media Support.

Customer Service 63

Customer Service Interactive Voice Response Feedback Wait times 63

JustCall

APRIL 5, 2022

Automated attendants, or interactive voice response (IVR), answer all of your inbound calls and transfer them to the correct department or extension without the need for a live receptionist. Multi-person conference. Using VoIP, you can set up a conference with the whole workforce conversing in real-time.

voip 40

voip Interactive Voice Response Analytics Sales 40