Wowdesk Blog
MAY 20, 2020
An outstanding service or product indeed makes people your customer in the first place, but the after-sales support is something that decides whether they would stay loyal to you or jump ship to your competitors. .
Return Customer
AUGUST 15, 2018
That said, in trying to revamp their policies many brands lean into myths that make no business sense nor bring any customer satisfaction: 1. The Great Myth: The Customer is Always Right. This is thought to have been perpetuated by sales gurus and trainers. Always Keep the Customer in the Loop.
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ClearAction
DECEMBER 14, 2017
Service excellence — delivery of purchased services or remedial services, or post-sale assistance to customers. Customer-centricity — degree that customers’ welfare is at the center of the solution provider’s decision-making and actions.
ClearAction
DECEMBER 14, 2017
Service excellence — delivery of purchased services or remedial services, or post-sale assistance to customers. Customer-centricity — degree that customers’ welfare is at the center of the solution provider’s decision-making and actions.
Nicereply
SEPTEMBER 6, 2022
As a manager, customer service principles help define what customer service means to your organization. As a support rep, these principles shape your daily behavior to help you create customer-centric experiences. Complaints Resolution: Why It’s Important For Your Business (Peak Support).
SmartKarrot
APRIL 23, 2020
There are various other names for customer success manager being used in the industry like Customer Success Engineer, Sales Manager, Customer Success Specialist, others. We notice there is decent overlap with account management, sales and customer support.
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