Playvox

FEBRUARY 27, 2024

The term “buyer’s market” is best known for describing the state of the real estate market, but it’s also applicable to contact centers. In a buyer’s market, customers have choices and can take their business elsewhere should they receive less-than-optimal products, service, and support.

Contact Center 73

Contact Center Coaching Real estate Employee engagement 73

Aspect

JANUARY 10, 2018

Here are five suggestions to improve your contact center technology in 2018. Streamline the channel experience: You don’t need to be a Fortune 500 company to occupy prime real estate anymore. Take advantage of agent coaching and eLearning to prepare your agents. You simply need the right tools to get the job done.

Contact Center 48

Contact Center Technology Real estate contact center solutions 48

Aspect

JANUARY 10, 2018

Instead, take advantage of cutting-edge solutions to remain agile, productive and support customer experience initiatives. Streamline the channel experience: You don’t need to be a Fortune 500 company to occupy prime real estate anymore. Take advantage of agent coaching and eLearning to prepare your agents.

Contact Center 48

Contact Center Technology Real estate contact center solutions 48