Cloud contact Feedback Multichannel Upselling 
NobelBiz
MAY 25, 2023
. – Brad Butler, Contact Center Software Consultant @NobelBiz The Importance of Customer Data in Call Centers Customer Data Platform (CDP) software allows contact centers (and other business models, for that matter) to pull in customer data from any channel, system, or data stream to build a unified customer profile.
VocalCom
NOVEMBER 13, 2017
For example, post-purchase emails can boost your upselling and cross-selling efforts while customers are still thinking about your brand. Test different campaigns and ask your customers for their feedback in order to improve your practices continuously. Use strategic timing.
VocalCom
NOVEMBER 13, 2017
For example, post-purchase emails can boost your upselling and cross-selling efforts while customers are still thinking about your brand. Test different campaigns and ask your customers for their feedback in order to improve your practices continuously. Use strategic timing.
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