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20 Customer Success Predictions for 2020

ChurnZero

By joining forces and clarifying roles, both teams can deliver a better customer experience and drive more revenue for their organizations. . . Abby Hammer , Chief Customer Officer , ChurnZero . Ashvin Vaidyanathan , Chief Customer Officer , Gainsight . Customer Success Resource.

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12 Customer Success Best Practices That Can Positively Impact Your Work as a CSM

ClientSuccess

3) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. True customer advocacy – giving everything I have to building customer success as a culture. 4) From : Adam Kuznia , Chief Customer Officer | Company : DataCamp | Location : New York City.