Vcaretec

JUNE 6, 2022

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. As a leader in outsourced customer service solutions, the customer care specialists at Vcare voted on fifty of the top thought leaders in our space.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

CX Global Media

JULY 9, 2019

Her passion is to promote discussion, resources, events and services that impact the lives of our employees and customers. Chief Customer Officer, FrontSpin. She has worked with direct retailers, and outsourcing in both operations and workforce management with the number of agents ranging from 100-3,200 agents.

Contact Center 120

Contact Center Chief Customer Officer Employee engagement Call Center 120

Netomi

JANUARY 5, 2022

A former CEO group leader, and executive coach with the world’s largest chief executive organization, David has worked with thousands of CEOs and business leaders on their business brand, customer experience, and competitive advantages. She is known globally for transforming businesses to earn customer-driven growth.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

CX Global Media

JULY 10, 2019

Jim Iyoob Chief Customer Officer??, Learn the importance of the right combination of people and software when managing agent performance and customer experience. EXPERT SESSION – Supercharge the Impact Of Agent Coaching With 3 Practical Tools You Can Implement Today. Etech Global Services.

Contact Center 120

Contact Center Morale Coaching Analytics 120