Chatbots Consulting Feedback Strategic Value 
ChurnZero
JANUARY 4, 2019
As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. Customers will be tired of managing an overwhelming number of subscriptions, and as a result, Customer Success teams need to focus even more on customer engagement and demonstrating value.
ChurnZero
JANUARY 4, 2019
As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. Customers will be tired of managing an overwhelming number of subscriptions, and as a result, Customer Success teams need to focus even more on customer engagement and demonstrating value.
Expert insights. Personalized for you.
73 
Let's personalize your content