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The Supervisor Cadence – Does It Drive the Wrong Behavior?

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If you could, all customer service, technical support, and sales organizations would be hitting their metrics. They cultivate new skills and strategies in real work situations so that leaders can utilize these new skills over and over so they become sustainable skills. You can’t manage organizations to achieve success with cadences.

Coaching 195
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Six things I’ve (re)learned since “retiring”

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David Offutt is a retired senior leader in industries including non-profit healthcare, consulting, insurance, mail order and financial industry. in June of 2000 as Head of Customer Technical Support - Chicago. His last position at Deutsche Börse Group US was President. He joined DBS Inc.