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3 reasons why multichannel customer service is important to NHS BSA

Eptica

OCTOBER 4, 2017

Author: Pauline Ashenden NHS Business Services Authority provides a range of critical central services to NHS organisations, NHS contractors, patients and the public. Date: Friday, October 6, 2017 3 reasons why multichannel customer service is important to NHS BSA. Published on: October 06, 2017. Share this page on: Tweet.

Multichannel 48
Multichannel Customer Service Self service Customer Experience 48
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Build an appointment scheduler interface integrated with Meta using Amazon Lex and Amazon Connect

AWS Machine Learning

JUNE 20, 2022

This blog post is co-written with Nick Vargas and Anna Schreiber from Accenture. About the Authors. Anna Schreiber is part of a prototyping team within Accenture’s AWS Business Group (AABG). Scheduling customer appointments is often a manual and labor-intensive process. Sameer Goel is a Sr.

APIs 74
APIs Accountability Self service Scripts 74
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