Call Logging Feedback Interactive Voice Response Upselling 
Global Response
JULY 17, 2023
Modern call centers know how to leverage technology to make processes efficient and effective, often through automation and AI solutions. This can look like automating data collection or analytics, call logging, audience feedback, and other repetitive processes. Creating additional self-service options.
JustCall
FEBRUARY 25, 2020
Enhanced Calling Elements. With the feature of IVR, calls get automatically directed to the suitable recipient based on its interactions with the caller. A click-to-call option lets your prospect/customer easily contact you to sort out queries. This aids in Upselling or Cross-selling. Customer Portal.
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