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33+ Essential Features of a Great Business Phone System

JustCall

From business calls, SMS, data, analytics, and coaching, you need to be able to get an eagle-eye view of your sales and support to ensure your customers are not left in the lurch. With customer contact and call logs info stored on personal phones, your proprietary client data is moving out with your employees.

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Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

AWS Machine Learning

Automate post-call tasks You can also use SageMaker Canvas generative AI to automate post-call work in call centers. Common use cases are call summarization, assistance in call logs completion, and personalized follow-up message creation.