VirtualPBX

JANUARY 27, 2022

Our VirtualPBX Advanced Call Reports is different from our Call Log features. Advanced Call Reports organize company data into a manageable piece and generate on-demand. Call Logs are part of our Advanced Call Reporting, capturing information for incoming and outgoing calls.

Call Logging 94

Call Logging Coaching CRM Sales 94

3CLogic

JULY 14, 2020

By identifying patterns of escalations, supervisors can coach agents on how to respond during negative situations. The analytics will flag the foul language as a negative event and of high severity. Dead Air : Any period of silence over 10 seconds may indicate subject areas where an agent requires additional training.

Analytics 96

Analytics Call Center First call resolution Coaching 96

JustCall

APRIL 12, 2023

MeetRecord Overview MeetRecord is a call recording and coaching software used by 35+ startups and mid-market companies. It allows you to easily capture and analyze every sales call and close deals faster. It allows you to e xecute, coach, and gain insights throughout the deal cycle at every stage. Top Features of Chorus.ai

Sales 52

Sales Coaching CRM Contact center software 52

aircall

MARCH 29, 2021

No matter what industry you’re in or the size of your company, you’ll quickly realize that there are many benefits to having a phone system that offers a VoIP call recording feature. Actual audio recordings help sales and support agents recognize the elements of good calls and bad calls.

Customer Experience 62

Customer Experience Sales Call Center Call Logging 62

JustCall

OCTOBER 25, 2022

It may also have a range of collaboration features and coaching features that may not be present in an on premise tool. . This means all your data is safe even in the unfortunate event of a natural disaster. This is because the calls are made using an internet connection. . Call & Voicemail Transcriptions (Add On)*.

voip 52

voip Interactive Voice Response Call Logging Analytics 52

Talkdesk

MAY 17, 2016

Talkdesk for Slack offers call center teams a new way to use internal communications to improve the customer experience. Talkdesk for Salesforce adds comprehensive call center functionality to the Salesforce platform including native call logging, real-time reporting and powerful automations. Talkdesk for Salesforce.

APIs 40

APIs Call Logging call center software Call Center 40

JustCall

FEBRUARY 28, 2024

JustCall’s AI features, like AI agent assistance and live call transcription , take your sales to the next level. It offers real-time coaching and built-in objection handling, making it a powerful tool for sales teams. Allows us to work remote and not have to call from any personal numbers.

Real estate 52

Real estate CRM Sales Analytics 52