JustCall vs Aircall: A Comprehensive Comparison in 2023
JustCall
APRIL 12, 2023
Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation.
Call flow Coaching Real estate Self service 
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Is the Contact Center a Good Career? Tenured Agents Say Yes
Balto
FEBRUARY 6, 2023
We are in the midst of a loneliness epidemic , and consumers know that a helpful human is only a phone call away at any time. It’s crucial to have direct experience of things like call flows, processes, and winning behavior. Those who received zero forms of coaching had the worst satisfaction metrics across the board.
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