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Small Business Call Center Software Solutions

Noble Systems

Call Center Software for SMB. Every business that takes or makes calls, especially to sell to or service customers, essentially has a call center – whether they have hundreds of agents or a handful of agents (or a team of multi-tasking employees). Cloud Contact Center for SMBs. Auto-Attendant and IVR.

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Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

Originally, my co-founder and I developed ViiBE as a solution for emergency medical call centers. No more call redirection, no more operational pauses. I was also a Lecturer in International Business at Eastern International University in Ho Chi Minh (Vietnam) during my final year of business school.

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Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud

Cisco - Contact Center

Transitioning your on-premises call center to the cloud creates enormous opportunities for growth and innovation. According to our recent global survey, 62% of contact center executives plan to implement a cloud contact center within the next 18 months. Why you need guardrails for your contact center. Learn More.

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Monthly Update: Turbocharge Your Contact Center with Cloud-Based Cisco Webex Contact Center

Cisco - Contact Center

To learn more about Webex Contact Center, read our ebook. To learn more about Cisco Contact Center solutions, visit our website. Stay tuned for next month’s blog where I will be highlighting new features that improve your ability to be more proactive in improving your customers’ experiences.

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Cisco Receives 2020 Contact Center Technology Award from CUSTOMER Magazine

Cisco - Contact Center

This is just the beginning of how we’re enhancing Webex Contact Center to help organizations create greater efficiencies, improve productivity, and achieve more meaningful relationships with their customers that improve loyalty and financial outcomes. Keep an eye out for more continuous innovation from Cisco Contact Center!