Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

Telemarketing 97

Telemarketing Scripts B2B Call Center 97

Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

Telemarketing 52

Telemarketing Scripts B2B Call Center 52

Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience. That’s why companies use outsource telemarketing firms. Communication: ?

Telemarketing 52

Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

DECEMBER 31, 1969

Several variables come into play concerning outbound call center pricing. However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. A component of outbound call center pricing is the volume of work. It’s no different with outbound call center pricing.

Call Center 40

Call Center Telemarketing Bilingual agents outsourcing 40

Quality Contact Solutions

DECEMBER 31, 1969

When evaluating your outbound call center team’s performance, there are a few things you must ask yourself. The choice about what metrics to measure and track is an integral part of a successful strategy for an outbound call center campaign. First Call Close. Calls per Agent. Contact Us.

Call Center 49

Call Center Metrics Scripts Sales 49

aircall

OCTOBER 7, 2016

Working in a call center means being the first point of contact for a customer getting in touch with a company. As customers in every industry become more tech-savvy, the call center model has been evolving. Consequently, the skill set sought after in a call center team member has also evolved. Telemarketer.

Call Center 48

Call Center First call resolution call center software Telemarketing 48

Quality Contact Solutions

MARCH 6, 2020

Schedule a Call with An Expert. Questions & Scripting. You can save time by not asking redundant questions that you may already have the answer as a result of just knowing who it is you are calling. Key takeaway: Building an effective script and asking the right questions helps establish credibility with the opportunity.

B2B 69

B2B Scripts B2C Construction 69