Talkdesk

MARCH 12, 2021

Founded to bring a paradigm shift into the realm of call center solutions, it became the first CCaaS unicorn startup in 2018. Offering a 100% uptime service level agreement (SLA) to its customers, Talkdesk has garnered the trust of over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and YMCA.

Call flow 91

Call flow Abandon rate Contact Center industry standards 91

Global Response

JULY 23, 2023

As a result, language barriers decrease or are eliminated altogether, aiding in communication and improving service levels and customer experiences. How to Fix It: The good news: not all outsourced call centers provide poor quality. How can call centers provide personalized service?

Call Center 62

Call Center outsourcing Bilingual agents Service level 62

Quality Contact Solutions

DECEMBER 31, 0001

An outsourced inbound call center can add a level of expertise and professionalism to your business without the burden, expense, and difficulty of managing it. Additionally, an inbound call center can also offer upselling or cross-selling efforts, lead generation, appointment setting, and data clean up services, to name a few.

outsourcing 40

outsourcing Call Center Telemarketing B2B 40

Quality Contact Solutions

DECEMBER 31, 1969

An outsourced inbound call center can add a level of expertise and professionalism to your business without the burden, expense, and difficulty of managing it. Additionally, an inbound call center can also offer upselling or cross-selling efforts, lead generation, appointment setting, and data clean up services, to name a few.

outsourcing 40

outsourcing Call Center Telemarketing B2B 40