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The Best CX is Created by the Best EX

CCNG

JANUARY 17, 2024

The C’s of Success™ is a scalable program developed by Adam Boelke, an award-winning former VP with over 30 years of experience overseeing global call center operations for Fortune 500 companies and others and provides a proactive approach proven to create a culture of engagement that delivers bottom-line results.

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9 Ways a Collaborative Culture Benefits Your Contact Center

Playvox

NOVEMBER 3, 2021

According to a white paper from the UNC Kenan-Flagler Business School , when collaboration permeates organizations, they experience huge bottom-line benefits, including engaged employees, attracting and retaining talent, increased velocity, and profitability. Teamwork, sharing knowledge and best practices feed company culture.

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