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The Best CX is Created by the Best EX

CCNG

and Canada are not actively engaged or are actively disengaged at work, despite these best efforts by contact center leaders. and Canada are not actively engaged or are actively disengaged at work, despite these best efforts by contact center leaders.

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9 Ways a Collaborative Culture Benefits Your Contact Center

Playvox

According to a white paper from the UNC Kenan-Flagler Business School , when collaboration permeates organizations, they experience huge bottom-line benefits, including engaged employees, attracting and retaining talent, increased velocity, and profitability. Teamwork, sharing knowledge and best practices feed company culture.