Calibration, Conference, Customer Service and Technical Support

Churn prediction using multimodality of text and tabular features with Amazon SageMaker Jumpstart

AWS Machine Learning

JANUARY 17, 2023

My phone number was wrong on both contracts, and they gave me a chance to work with TelCom customer service and it was extremely helpful, so I've decided to stick with it. But I would like to have more help in terms of technical support, I haven't had the kind of help with my phone line and I don't have the type of tech support I want.

Calibration

Calibration Metrics Accountability Technical Support

Moving from a Services-Based to a Core Customer Success Organization

ChurnZero

OCTOBER 20, 2020

This is a guest blog post by Sunil Joseph, VP of Customer Success at Avanoo. There has been a seismic shift in terms of how organizations are making the transition to structuring their customer teams to focus on Customer Success and Customer Service separately. Customer Success Around the Web.

Journey mapping

Journey mapping Calibration Upselling Consulting

Customer Contact Central

Churn prediction using multimodality of text and tabular features with Amazon SageMaker Jumpstart

Moving from a Services-Based to a Core Customer Success Organization

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