OctopusTech

SEPTEMBER 9, 2023

This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America? It is a strategic method by which businesses can lower their operational costs and optimize customer service solutions.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Global Response

JANUARY 23, 2023

Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” If you’re nowhere close to implementing an omnichannel strategy in 2023, you may want to break this one down into smaller goals. Further, make sure your goals are actually attainable.

Customer Service 62

Customer Service outsourcing Self service Inbound sales 62

Anexa BPO

SEPTEMBER 2, 2022

Resilient – considering that rejection and difficult customers are unavoidable in the world of sales and customer service, it’s important to remember that the best agents don’t take things personally, but simply adjust their strategy accordingly. Where should your business be looking for this type of professional?

Sales 52

Sales Real estate Outbound sales Business Process Outsourcing 52