TeleDirect

MAY 20, 2019

What are your expectations with your own call center? Your customer contact center requires next-gen technology, reliable infrastructure, professionally trained agents, and the flexibility to adapt with – and stay ahead of – an ever-evolving business environment. What Customers Expect from a Call Center.

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TeleDirect

MARCH 9, 2018

It’s everything to your business, your brand, and your reputation. Without an effective call center strategy, you’re missing out on a golden opportunity to satisfy client demands – and excel with innovative, on-point contact services. If you can’t find a solution, your competitors surely will. Live agent support.

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TeleDirect

JANUARY 9, 2019

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more?

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TeleDirect

NOVEMBER 14, 2018

TeleDirect’s business process outsourcing (BPO) services, specifically tailored to meet your current call center capacity, even while anticipating future growth! We’re the preferred provider for department stores, distribution centers, small kiosk establishments, and other retail businesses.

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TeleDirect

NOVEMBER 30, 2021

Seasonal Account Call Center Consulting | Complete BPO Services | Full Call Center Assistance During the Holidays. The holidays are here – is your contact center ready for this most wonderful time of the year? Manage Your Call Center During the Holidays with TeleDirect.

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TeleDirect

MARCH 22, 2019

Your business is all about…well, your business! And most of the time, this doesn’t include call center expertise. But where can you turn to, in the face of ever-increasing customer communication requirements in a fluid business environment? If your business is growing, that’s a good thing!

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Call Center outsourcing Business Process Outsourcing call center solutions 48

TeleDirect

JULY 27, 2018

Our business process outsourcing (BPO) call center solutions enable companies to stay connected with customers, improve service, and boost their bottom lines. What are the CMS star ratings, and how do they impact how patients and customers choose care providers and CMS call centers? .

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