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Outbound Calling on Holidays: See How TeleDirect Can Help Today!

TeleDirect

Seasonal Account Call Center Consulting | Complete BPO Services | Full Call Center Assistance During the Holidays. The holidays are here – is your contact center ready for this most wonderful time of the year? TeleDirect: Your Seasonal Account Call Center Solution – for Any Season!

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Service Spotlight Series: Why Hiring TeleDirect’s Call Center Should Be the Next Move for Your Retail Store

TeleDirect

TeleDirect’s business process outsourcing (BPO) services, specifically tailored to meet your current call center capacity, even while anticipating future growth! We’re the preferred provider for department stores, distribution centers, small kiosk establishments, and other retail businesses.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

Yearly fiscal targets rarely go as planned, but there are a few things you can do for 2019 to meet and exceed your business goals. And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year!

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Call Center Customer Expectations: Delivering Value and Results

TeleDirect

Your customer contact center requires next-gen technology, reliable infrastructure, professionally trained agents, and the flexibility to adapt with – and stay ahead of – an ever-evolving business environment. That’s why many companies choose TeleDirect for their business process outsourcing (BPO) call center solution.

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Looking for the Best Call Center? Read this First!

TeleDirect

TeleDirect’s flexible, affordable, totally customizable call center platform is a preferred solution for small non-profit organizations, large corporations, and every entity in between. Why are we considered one of the best call centers in the world? Business processed outsourced (BPO) expertise.

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How to Handle High Call Volume During the Holidays: Tips & Tricks to Deliver Outstanding Customer Service

TeleDirect

From high-volume orders to a swell in customer service calls, your call center often determines how well you’ll handle the upcoming holiday mayhem – and, more importantly, if those same customers will still be calling back during the NEXT holiday season! Recording calls is a good first start.

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5 Reasons Why You Should Hire a Call Center for Your Business Slideshow

TeleDirect

And most of the time, this doesn’t include call center expertise. But where can you turn to, in the face of ever-increasing customer communication requirements in a fluid business environment? Call TeleDirect Today – We’re the Only Outsourced Call Center Solution You Need!