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Outbound Calling on Holidays: See How TeleDirect Can Help Today!

TeleDirect

Seasonal Account Call Center Consulting | Complete BPO Services | Full Call Center Assistance During the Holidays. The holidays are here – is your contact center ready for this most wonderful time of the year? But it doesn’t have to derail your call center activities during the holidays.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? Telesales & upsells.

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Looking for the Best Call Center? Read this First!

TeleDirect

In short, you need the best call center available. As a leader in call center innovation and customized customer service tools, we’re here to get your contact center up to speed – and exceed everything you thought possible with client and customer interaction. Business processed outsourced (BPO) expertise.

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Service Spotlight Series: Why Hiring TeleDirect’s Call Center Should Be the Next Move for Your Retail Store

TeleDirect

TeleDirect’s business process outsourcing (BPO) services, specifically tailored to meet your current call center capacity, even while anticipating future growth! We’re the preferred provider for department stores, distribution centers, small kiosk establishments, and other retail businesses.

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5 Reasons Why You Should Hire a Call Center for Your Business Slideshow

TeleDirect

And most of the time, this doesn’t include call center expertise. But where can you turn to, in the face of ever-increasing customer communication requirements in a fluid business environment? Sure, your call center is a communication tool. Enhance your brand. But it’s also an indirect branding resource.

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How to Handle High Call Volume During the Holidays: Tips & Tricks to Deliver Outstanding Customer Service

TeleDirect

From high-volume orders to a swell in customer service calls, your call center often determines how well you’ll handle the upcoming holiday mayhem – and, more importantly, if those same customers will still be calling back during the NEXT holiday season! Recording calls is a good first start.

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How TeleDirect Call Centers Can Boost Your CMS Star Rating

TeleDirect

Our business process outsourcing (BPO) call center solutions enable companies to stay connected with customers, improve service, and boost their bottom lines. Thanks to this rating system, patients have a better chance to connect with the care (and CMS call center) that aligns with their needs.