SmartKarrot

MARCH 23, 2022

Collaborate with Product Management and Engineering to act as the “voice of the customer.” Developing and executing upsell and expansion opportunities. Managing customer happiness and creating brand ambassadors for the Marketing and Sales teams, helping us collaborate with the customer and maximize their potential.

Brand ambassadors 19

Brand ambassadors Engineering Upselling Metrics 19

SmartKarrot

AUGUST 18, 2021

Experience working to promote the value of the product and upsell services and products with brand image and promoting value through customer experience. Promote an energetic fan base for products and locate brand ambassadors to share the product’s benefit and value. Apply here: [link].

Brand ambassadors 19

Brand ambassadors Upselling Engineering Metrics 19

GetFeedback

AUGUST 16, 2018

Marketing can identify potential brand ambassadors by looking at your list of promoters. Customer success can spot upsell opportunities, or prioritize red accounts that need extra love. At face value, NPS is a pretty simple metric—one score per customer, one overall score. How do you measure it? How do you measure it?

Metrics 79

Metrics Customer Service Surveys Self service 79

ChurnZero

FEBRUARY 29, 2024

You’ll also unlock a goldmine of insights and signals that can predict customer behavior, identify potential churn, and uncover upsell opportunities. You need an AI engine that you can feed your specific business data into—you can’t just pull ChatGPT into your business and tell it to be a McKinsey consultant or a data analyst.

Brand ambassadors 52

Brand ambassadors Upselling Metrics Engineering 52

CustomerSuccessBox

NOVEMBER 23, 2021

Finally, having loyal customers is also the possibility of eventually owning brand ambassadors. Brand ambassadors are customers who convey a good brand image of your business. Upsell rate. Google’s search engine algorithm takes into account the average scores obtained by companies. Loyalty rate.

Brand ambassadors 52

Brand ambassadors Upselling Construction Surveys 52

Comm100

FEBRUARY 5, 2018

According to Gallup , there are three types of customers: Fully Engaged — Customers who are loyal to a product, and who serve as true brand ambassadors. Actively Disengaged — Customers with no emotional attachment to a company, who will easily switch brands and actively antagonize brands that cause them difficulties.

CRM 49

CRM Marketing Multichannel Self service 49