CSM Magazine

AUGUST 4, 2023

By offering exclusive rewards to loyal customers and promptly responding to their feedback, the coffee shop not only encourages repeat purchases but also fosters a sense of loyalty among its patrons. This dynamic support system caters to potential customers with questions about products or services, enhancing customer satisfaction.

Brand ambassadors 52

Brand ambassadors Gamification Entertainment Education 52

CSM Magazine

APRIL 23, 2020

Customer experience trainer Bryan Horn reflects on how customer service standards have fallen and offers some ways to take customer service from good to great. They knew that the number one complaint of passengers was lack of in-flight entertainment options, so they put a personal tv screen into the back of every seat.

Customer Service 52

Customer Service Airlines Brand ambassadors Entertainment 52

Ann Michaels and Associates

SEPTEMBER 26, 2019

So let’s start with why people follow certain brands on social media: They are interested in a product or service They are offered incentives They are interested in promotions They find the social media profile entertaining They wish to communicate with a brand Their friends or family follow the brand. Ignoring criticism.

Brand ambassadors 49

Brand ambassadors Entertainment Accountability Feedback 49