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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

By offering exclusive rewards to loyal customers and promptly responding to their feedback, the coffee shop not only encourages repeat purchases but also fosters a sense of loyalty among its patrons. Additionally, surveys are quick and easy to set up, making them a crucial step when strategizing engagement initiatives.

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Things that Really Annoy your Customers

Ann Michaels and Associates

So let’s start with why people follow certain brands on social media: They are interested in a product or service They are offered incentives They are interested in promotions They find the social media profile entertaining They wish to communicate with a brand Their friends or family follow the brand. Ignoring criticism.

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Taking Customer Service From Good to Great!

CSM Magazine

They knew that the number one complaint of passengers was lack of in-flight entertainment options, so they put a personal tv screen into the back of every seat. You can refine those needs through customer surveys, customer feedback and social media posts. They don’t have to ask; they are just part of the experience.