article thumbnail

Apr 05 – Customer Success Jobs

SmartKarrot

Role: Enterprise Customer Success Director. As an Enterprise Customer Success Director, you will build and manage trusted relationships across a small portfolio of accounts to secure the partnership and commitment to strategic customers. Capture customer stories to highlight wins and inspire customer advocacy.

article thumbnail

How to Design and Track a Customer Account Journey for B2B?

SmartKarrot

It is obvious that your enterprise’s greatest asset is its customer base. Additionally, customers who are pleased and satisfied with your offerings are a powerful force behind the expansion of your company. It may appear that this only applies to B2C companies that conduct direct sales to customers. Onboarding.

B2B 10
article thumbnail

Oct 08 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Head of Customer Success Location: Boston, MA, US Organization: WHOOP As a Head of Customer Success, you will own the overall success of the Enterprise customer base and partner with cross-functional teams to ensure success from a renewal and expansion standpoint.