Remove Brand ambassadors Remove Construction Remove Education Remove Employee engagement
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Guest Blog: Improve Company Culture By Listening to Your Employees

ShepHyken

Educate your employees on exactly what your company stands for and how it differentiates from similar brands, products, or institutions. Don’t make the corporate brand and the personal brand compete. Designate engaged and dedicated employees as “Brand Ambassadors” to head the charge and collect frequent feedback.

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The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

SharpenCX

The Importance of Providing an Employee Development Plan. Employee engagement and retention are closely linked. They feel a stronger bond to their organization’s mission and purpose, making them more effective brand ambassadors. But, these plans go into more detail about employees’ strengths and weaknesses.