ViiBE Blog

AUGUST 25, 2021

How can you measure customer satisfaction? CRM , Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. They do not have strong brand loyalty and can easily be converted by competitors. Customer Effort Score (CES). Customer satisfaction measurement: best practices.

Automotive 98

Automotive Brand ambassadors Transportation Construction 98

ViiBE Blog

AUGUST 17, 2021

What is the purpose of customer experience management? Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. This shows the company’s commitment to understanding customers, engaging with them and prioritizing those important one-to-one interactions in real time. ViiBE Blog.

Customer Experience 52

Customer Experience Management Automotive Brand ambassadors 52

Solvvy

SEPTEMBER 17, 2022

Your customer service knowledge base can guide them to advanced capabilities, domain-specific solutions, and additional features that can benefit their businesses. Satisfying their craving for more information will increase customer satisfaction among these users. A Customer Service Knowledge Base is Key to Efficient Operations.

Customer Service 62

Customer Service Self service Engineering Customer Support 62